Errors

Common errors & what they mean

Password related errors
One of the most common reasons for a post to fail on Schedugram is to do with the password.  Once you've fixed the issues below, you will need to ch...
Sat, 4 Feb, 2017 at 3:58 PM
Tips to avoid errors
Schedugram throws errors sometimes. Unfortunately that's part and parcel with how the service has to work. Below are some of our top tips that a...
Wed, 20 Aug, 2014 at 3:17 AM
Upload errors
NOTE March 2017: We have seen an increase in upload errors of late due to the Instagram app crashing while we type your caption. After testing, it appears t...
Sun, 5 Mar, 2017 at 3:40 PM
Invalid username or password
This error is received when the username and/or password (usually the password) you have provided is incorrect, for example you made a typo when originally ...
Sat, 4 Feb, 2017 at 11:37 AM
Insecure login location
This error is caused by a screen displayed by Instagram when logging into the account like this: ' Unfortunately as you can see above, thi...
Sun, 28 Dec, 2014 at 6:17 PM
Verification required
This error occurs when Instagram detects a login from a different location, and commonly occurs when first adding an account to Schedugram as you are (in re...
Sat, 4 Feb, 2017 at 11:16 AM
"First comments" are not appearing
The "first comment" feature is something that we offer customers to let them have a cleaner feed by putting their hashtags into a comment rather...
Sun, 5 Mar, 2017 at 1:35 PM
What is a potential error?
NOTE: we are currently investigating an issue affecting some videos scheduled to Instagram, which throw this error. More information here. A potential e...
Fri, 10 Mar, 2017 at 2:02 PM
Clearing a verification issue
Unfortunately sometimes we see verification issues from Instagram. This can be when you're logging in from a lot of devices, when you first add your acc...
Sat, 4 Feb, 2017 at 11:19 PM
Investigating (Feb/Mar 2017): "Potential errors" when we upload videos to Instagram
Note: this only impacts videos after they have been uploaded to Schedugram (when we are posting them to Instagram for you) -- if you are having problems whi...
Tue, 14 Mar, 2017 at 11:54 AM